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BUS-124 Organizational Behavior

Organizational Behavior is an introductory business course that will provide information to the student about individuals, groups, organizational structure, and function. Topics to be studied include: Interpersonal Communications, Decision Making, Human Perception, Dynamics of Groups, Human Needs and Motivation, Concept of Organization, Leadership, Moral and the Quality of Work Life with attention to ethical consideration.

Credits

3

Department

  • Business

Semesters Course Will Be Offered

  • Fall
  • Spring
For more detailed course information view the Course Outline

BUS 124: Organizational Behavior

Department

Business

Course Description

Organizational Behavior is an introductory business course that will provide information to the student about individuals, groups, organizational structure, and function. Topics to be studied include: Interpersonal Communications, Decision Making, Human Perception, Dynamics of Groups, Human Needs and Motivation, Concept of Organization, Leadership, Moral and the Quality of Work Life with attention to ethical consideration.

Credit Hours

3

Contact Hours

Lecture3
Lab0
Other0

Grading Scheme

Letter

Semester(s) Course Will Be Offered

Fall, Spring

Course Learning Outcomes

  1. Demonstrate knowledge of the importance of understanding organizational behavior and the skills necessary to manage for an effective organization.
  2. Evaluate individual behavior and processes in the workplace as influenced by personality, values, perceptions and motivations.
  3. Identify the elements of group behavior in an organization including group dynamics, communications, leadership, political processes, conflict and negotiations.
  4. Examine organization structure and design, organization culture and organization change and change management.

Topic Outline

  1. Introduction to Organizational Behavior 
    1. An overview of Organizational Behavior 
    2. Meaning of organizational behavior 
    3. Managing for effectiveness 
    4. The changing environment of organizations 
    5. Diversity in Business
    6. Globalization and Business 
    7. Ethics and corporate governance 
    8. New employee relationships 
  2. Individual Behaviors and Processes in Organizations
    1. Individual Characteristics 
    2. People in organizations 
    3. Personality and individual behavior 
    4. “Big Five” framework 
    5. Myers-Briggs framework
    6. Individual personality traits 
    7. Locus of control; Self-efficacy; Self-esteem; Authoritarianism; Type A and B traits; Bullying personality 
    8. Individual values, perceptions, and reactions 
    9. Attitudes in organizations 
    10. Values and emotions in organizations 
    11. Perception in organizations 
    12. Stress in organizations 
    13. Motivating behavior 
    14. Nature and importance of motivation 
    15. Need based, process based and learning based perspectives on motivation 
    16. Hierarchy of needs; ERG theory; Two-factor theory; Acquired Needs Framework 
    17. Equity Theory and Expectancy Theory of motivation 
    18. Motivating behavior with work and rewards 
    19. Job design in organizations 
    20. Employees participation and involvement 
    21. Flexible work arrangements 
    22. Goal setting 
    23. Performance management 
    24. Types of rewards 
  3. Social and group processes in organizations 
    1. Groups and teams 
    2. Types of groups and teams
    3. Creating groups and teams 
    4. Managing teams 
    5. Team opportunities and challenges 
    6. Decision making and problem solving 
    7. Nature of decision making 
    8. Rational approach to decision making 
    9. Behavioral approach to decision making 
    10. Group decision making in organizations 
    11. Communication 
    12. The communication process 
    13. Nonverbal communication 
    14. One-way and two-way communication 
    15. Barriers to effective communication 
    16. Communication skills – Listening skills; Writing Skills; Presentation skills 
    17. Communication media 
    18. Organizational communication – Downward and upward communication; Horizontal and diagonal communication; Formal and informal communication; Social Networking 
    19. Managing conflict and negotiating 
    20. Nature of conflict 
    21. Interpersonal management strategies 
    22. The conflict process 
    23. Negotiating skills 
  4. Leadership and Influence and processes in organizations 
    1. Traditional leadership approaches 
    2. Nature and meaning of leadership 
    3. Leadership versus management 
    4. Trait and behavioral approaches to leadership 
    5. LPC theory of leadership 
    6. Path-goal theory of leadership 
    7. Contemporary views of leadership in organizations 
    8. The leader-member exchange model 
    9. Hersey and Blanchard model 
    10. Transformational leadership 
    11. Charismatic leadership 
    12. Changing nature of leadership
    13. Emerging issues in leadership – Strategic leadership; Ethical Leadership 
    14. Power influence and politics 
    15. Power in organizations 
    16. Using power
    17. Influence in organizations 
    18. Managing organizational politics 
  5. Organizational processes and characteristics 
    1. Organizational structure and design 
    2. Characteristics of organizational structure 
    3. Determinants of organizational structure 
    4. Types of organizational structure – Functional and divisional 
    5. Matrix structure; Team-Based structure; Lattice structure; network organization 
    6. Contemporary issues in organizational structures 
      1. Contemporary issues in organizational structures 
      2. Effects of technology and innovation on culture 
      3. Managing organizational culture
      4. Organization change and change management 
      5. Processes for planed organizational change – Lewin’s Process Model; Continuous Change Process Model 
      6. Resistance to change – Organizational and Individual sources of resistance