BUS-124 Organizational Behavior

Organizational Behavior is an introductory business course that will provide information to the student about individuals, groups, organizational structure, and function. Topics to be studied include: Interpersonal Communications, Decision Making, Human Perception, Dynamics of Groups, Human Needs and Motivation, Concept of Organization, Leadership, Moral and the Quality of Work Life with attention to ethical consideration.

Credits

3

Lecture Contact Hours

3

Lab Contact Hours

0

Other Contact Hours

0

Department

• Business

Grading Scheme

• Letter

SUNY Gen Ed Credit

• No

Semesters Course Will Be Offered

• Fall
• Spring

Course Learning Outcomes

1. Demonstrate knowledge of the importance of understanding organizational behavior and the skills necessary to manage for an effective organization.
2. Evaluate individual behavior and processes in the workplace as influenced by personality, values, perceptions and motivations.
3. Identify the elements of group behavior in an organization including group dynamics, communications, leadership, political processes, conflict and negotiations.
4. Examine organization structure and design, organization culture and organization change and change management.

View Course Outline

BUS 124: Organizational Behavior

Department

Business

Course Description

Organizational Behavior is an introductory business course that will provide information to the student about individuals, groups, organizational structure, and function. Topics to be studied include: Interpersonal Communications, Decision Making, Human Perception, Dynamics of Groups, Human Needs and Motivation, Concept of Organization, Leadership, Moral and the Quality of Work Life with attention to ethical consideration.

Credit Hours

3

Contact Hours

Lecture	3
Lab	0
Other	0

Grading Scheme

Letter

Semester(s) Course Will Be Offered

Fall, Spring

Course Learning Outcomes

1. Demonstrate knowledge of the importance of understanding organizational behavior and the skills necessary to manage for an effective organization.
2. Evaluate individual behavior and processes in the workplace as influenced by personality, values, perceptions and motivations.
3. Identify the elements of group behavior in an organization including group dynamics, communications, leadership, political processes, conflict and negotiations.
4. Examine organization structure and design, organization culture and organization change and change management.

Topic Outline

1. Introduction to Organizational Behavior 
   1. An overview of Organizational Behavior 
   2. Meaning of organizational behavior 
   3. Managing for effectiveness 
   4. The changing environment of organizations 
   5. Diversity in Business
   6. Globalization and Business 
   7. Ethics and corporate governance 
   8. New employee relationships 
2. Individual Behaviors and Processes in Organizations
   1. Individual Characteristics 
   2. People in organizations 
   3. Personality and individual behavior 
   4. “Big Five” framework 
   5. Myers-Briggs framework
   6. Individual personality traits 
   7. Locus of control; Self-efficacy; Self-esteem; Authoritarianism; Type A and B traits; Bullying personality 
   8. Individual values, perceptions, and reactions 
   9. Attitudes in organizations 
   10. Values and emotions in organizations 
   11. Perception in organizations 
   12. Stress in organizations 
   13. Motivating behavior 
   14. Nature and importance of motivation 
   15. Need based, process based and learning based perspectives on motivation 
   16. Hierarchy of needs; ERG theory; Two-factor theory; Acquired Needs Framework 
   17. Equity Theory and Expectancy Theory of motivation 
   18. Motivating behavior with work and rewards 
   19. Job design in organizations 
   20. Employees participation and involvement 
   21. Flexible work arrangements 
   22. Goal setting 
   23. Performance management 
   24. Types of rewards 
3. Social and group processes in organizations 
   1. Groups and teams 
   2. Types of groups and teams
   3. Creating groups and teams 
   4. Managing teams 
   5. Team opportunities and challenges 
   6. Decision making and problem solving 
   7. Nature of decision making 
   8. Rational approach to decision making 
   9. Behavioral approach to decision making 
   10. Group decision making in organizations 
   11. Communication 
   12. The communication process 
   13. Nonverbal communication 
   14. One-way and two-way communication 
   15. Barriers to effective communication 
   16. Communication skills – Listening skills; Writing Skills; Presentation skills 
   17. Communication media 
   18. Organizational communication – Downward and upward communication; Horizontal and diagonal communication; Formal and informal communication; Social Networking 
   19. Managing conflict and negotiating 
   20. Nature of conflict 
   21. Interpersonal management strategies 
   22. The conflict process 
   23. Negotiating skills 
4. Leadership and Influence and processes in organizations 
   1. Traditional leadership approaches 
   2. Nature and meaning of leadership 
   3. Leadership versus management 
   4. Trait and behavioral approaches to leadership 
   5. LPC theory of leadership 
   6. Path-goal theory of leadership 
   7. Contemporary views of leadership in organizations 
   8. The leader-member exchange model 
   9. Hersey and Blanchard model 
   10. Transformational leadership 
   11. Charismatic leadership 
   12. Changing nature of leadership
   13. Emerging issues in leadership – Strategic leadership; Ethical Leadership 
   14. Power influence and politics 
   15. Power in organizations 
   16. Using power
   17. Influence in organizations 
   18. Managing organizational politics 
5. Organizational processes and characteristics 
   1. Organizational structure and design 
   2. Characteristics of organizational structure 
   3. Determinants of organizational structure 
   4. Types of organizational structure – Functional and divisional 
   5. Matrix structure; Team-Based structure; Lattice structure; network organization 
   6. Contemporary issues in organizational structures 
      1. Contemporary issues in organizational structures 
      2. Effects of technology and innovation on culture 
      3. Managing organizational culture
      4. Organization change and change management 
      5. Processes for planed organizational change – Lewin’s Process Model; Continuous Change Process Model 
      6. Resistance to change – Organizational and Individual sources of resistance