BUS-123 Business Communications

This class is designed for a student entering any part of the business world, where good communications skills are essential. It is a comprehensive introduction to theory and practice of basic business communication skills. Emphasis is placed on the process of communication and on typical forms of business communication, such as business reports, different types of business messages, including electronic messages, and employment communication.

Credits

3

Prerequisite

ENG-101

Lecture Contact Hours

3

Lab Contact Hours

0

Other Contact Hours

0

Department

• Business

Grading Scheme

• Letter

SUNY Gen Ed Credit

• No

Semesters Course Will Be Offered

• Fall
• Spring

Course Learning Outcomes

1. Evaluate purpose, audience, and communication channels for a variety of business communications.
2. Analyze information and data to prepare well organized business reports.
3. Create ethical business messages adapted to different contexts, situations, and cultures.
4. Apply conventions (grammar, punctuation, paragraphing, tone, mechanics, etc.) to different writing situations.
5. Prepare an effective resume and cover letter.

View Course Outline

BUS 123: Business Communications

Department

Business

Course Description

This class is designed for a student entering any part of the business world, where good communications skills are essential. It is a comprehensive introduction to theory and practice of basic business communication skills. Emphasis is placed on the process of communication and on typical forms of business communication, such as business reports, different types of business messages, including electronic messages, and employment communication.

Credit Hours

3

Contact Hours

Lecture	3
Lab	0
Other	0

Grading Scheme

Letter

Semester(s) Course Will Be Offered

Fall, Spring

Prerequisites

ENG-101

Course Learning Outcomes

1. Evaluate purpose, audience, and communication channels for a variety of business communications.
2. Analyze information and data to prepare well organized business reports.
3. Create ethical business messages adapted to different contexts, situations, and cultures.
4. Apply conventions (grammar, punctuation, paragraphing, tone, mechanics, etc.) to different writing situations.
5. Prepare an effective resume and cover letter.

Topic Outline

1. Communication Foundations
   1.  Business Communication in the Digital Age
   2. Grammar Basics
   3. Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills
   4. Intercultural Communication
2. The Writing Process in the Digital Age
   1. Planning Business Messages
   2. Organizing and Drafting Business Messages
   3. Revising Business Messages
3. Workplace Communication
   1. Short Workplace Messages and Digital Media
   2. Positive Messages
   3. Negative Messages
4. Reports, Proposals, and Presentations
   1. Reporting in the Digital Age Workplace
   2. Informal Business Reports
5. Employment Communication
   1. The Job Search and Resumes
   2. Interviewing and Following Up