HUS-103 Case Management

This course focuses on the case management process. Students develop a basic understanding of the primary concepts and process of case management. Attention is paid to documentation, the interview, assessment, developing a service plan, managing information, networking, monitoring services, referral and successful termination and discharge.

Credits

3

Corequisite

HUS- 103 Case Management can be taken concurrently with HUS- 102 Human Services in Contemporary America.

Lecture Contact Hours

3

Lab Contact Hours

0

Other Contact Hours

0

Department

  • Social Science

Grading Scheme

  • Letter

SUNY Gen Ed Credit

  • No

Semesters Course Will Be Offered

  • Fall
  • Spring

Course Learning Outcomes

  1. Perform mental health assessment in a range of case management scenarios
  2. Execute a complete social history in case management.
  3. Develop a treatment plan through all stages of case management.
  4. Document the case management process according to the professional standards of human services.
View Course Outline

HUS 103: Case Management

Department

Social Science

Course Description

This course focuses on the case management process. Students develop a basic understanding of the primary concepts and process of case management. Attention is paid to documentation, the interview, assessment, developing a service plan, managing information, networking, monitoring services, referral and successful termination and discharge.

Credit Hours

3

Contact Hours

Lecture3
Lab0
Other0

Grading Scheme

Letter

Semester(s) Course Will Be Offered

Fall, Spring

Corequisites

HUS- 103 Case Management can be taken concurrently with HUS- 102 Human Services in Contemporary America.

First Year Experience Course

No

Capstone Course

No

Course Learning Outcomes

  1. Perform mental health assessment in a range of case management scenarios
  2. Execute a complete social history in case management.
  3. Develop a treatment plan through all stages of case management.
  4. Document the case management process according to the professional standards of human services.

Topic Outline

1. I. Overview of case management

2. a. Assessment

3. b. Planning

4. c. Linking/referring

5. d. Monitoring

6. e. Advocacy

7. f. Service coordination

8. II. Ethics in Case Management

9. a. Right to self-determination

10. b. Competence

11. c. Informed Consent

12. d. Confidentiality

13. i. When to break confidentiality

14. ii. Health Insurance Portability and Accountability Act (HIPAA)

15. III. Case Management and the Ecological Theoretical Model

16. a. Working with the client within the context of his/her environment

17. i. Micro level

18. ii. Mezzo level

19. iii. Macro level

20. b. Advocacy at micro/mezzo/macro levels

21. c. Strength based interventions at all levels

22. IV. Culture competence in Case management

23. a. Ethical responsibility to become familiar with different cultures

24. b. Defining culture/subcultures/race-ethnic groups

25. c. Individualistic vs. collectivistic cultures

26. d. Obstacles to understanding different cultures

27. i. Ethnocentrism

28. ii. Stereotypes

29. iii. Prejudice

30. iv. Discrimination

31. V. Attitudes and Boundaries

32. a. Boundaries

33. b. Value Conflicts

34. c. Dual relationships

35. d. Social media

36. e. Professional responsibility

37. VI. The Mental Status Examination

38. VII. Social Histories and Assessment forms

39. a. What is a social history/assessment?

40. b. Presenting problem

41. c. Background Information

42. d. Impressions/Recommendations

43. VIII. Treatment plan

44. a. Incorporating the social history/assessment

45. b. Identifying client strengths

46. i. Client participation/collaboration

47. c. Individualized plans

48. i. Goals

49. ii. Objectives

50. IX. Diagnostic and Statistical Manual of Mental Disorders (DSM)

51. a. Evolution of the DSM

52. b. DSM 5

53. i. Differences between the DSM 5 and past DSMs

54. ii. Layout of the DSM 5

55. X. Documentation

56. a. Importance of documentation

57. b. Contact notes

58. i. Best practices

59. ii. Distinguish between facts and impressions

60. XI. Case Termination

61. a. Feelings around termination

62. b. Documentation

63. i. Discharge summary