Topic Outline
1. I. Overview of case management
2. a. Assessment
3. b. Planning
4. c. Linking/referring
5. d. Monitoring
6. e. Advocacy
7. f. Service coordination
8. II. Ethics in Case Management
9. a. Right to self-determination
10. b. Competence
11. c. Informed Consent
12. d. Confidentiality
13. i. When to break confidentiality
14. ii. Health Insurance Portability and Accountability Act (HIPAA)
15. III. Case Management and the Ecological Theoretical Model
16. a. Working with the client within the context of his/her environment
17. i. Micro level
18. ii. Mezzo level
19. iii. Macro level
20. b. Advocacy at micro/mezzo/macro levels
21. c. Strength based interventions at all levels
22. IV. Culture competence in Case management
23. a. Ethical responsibility to become familiar with different cultures
24. b. Defining culture/subcultures/race-ethnic groups
25. c. Individualistic vs. collectivistic cultures
26. d. Obstacles to understanding different cultures
27. i. Ethnocentrism
28. ii. Stereotypes
29. iii. Prejudice
30. iv. Discrimination
31. V. Attitudes and Boundaries
32. a. Boundaries
33. b. Value Conflicts
34. c. Dual relationships
35. d. Social media
36. e. Professional responsibility
37. VI. The Mental Status Examination
38. VII. Social Histories and Assessment forms
39. a. What is a social history/assessment?
40. b. Presenting problem
41. c. Background Information
42. d. Impressions/Recommendations
43. VIII. Treatment plan
44. a. Incorporating the social history/assessment
45. b. Identifying client strengths
46. i. Client participation/collaboration
47. c. Individualized plans
48. i. Goals
49. ii. Objectives
50. IX. Diagnostic and Statistical Manual of Mental Disorders (DSM)
51. a. Evolution of the DSM
52. b. DSM 5
53. i. Differences between the DSM 5 and past DSMs
54. ii. Layout of the DSM 5
55. X. Documentation
56. a. Importance of documentation
57. b. Contact notes
58. i. Best practices
59. ii. Distinguish between facts and impressions
60. XI. Case Termination
61. a. Feelings around termination
62. b. Documentation
63. i. Discharge summary