HUS-103 Case Management
This course focuses on the case management process. Students develop a basic understanding of the primary concepts and process of case management. Attention is paid to documentation, the interview, assessment, developing a service plan, managing information, networking, monitoring services, referral and successful termination and discharge.
Corequisite
HUS- 103 Case Management can be taken concurrently with HUS- 102 Human Services in Contemporary America.
For more detailed course information view the
Course Outline
Course Description
This course focuses on the case management process. Students develop a basic understanding of the primary concepts and process of case management. Attention is paid to documentation, the interview, assessment, developing a service plan, managing information, networking, monitoring services, referral and successful termination and discharge.
Credit Hours
3Semester(s) Course Will Be Offered
Fall, Spring
Corequisites
HUS- 103 Case Management can be taken concurrently with HUS- 102 Human Services in Contemporary America.
First Year Experience Course
No
Course Learning Outcomes
- Perform mental health assessment in a range of case management scenarios
- Execute a complete social history in case management.
- Develop a treatment plan through all stages of case management.
- Document the case management process according to the professional standards of human services.
Topic Outline
- 1. Overview of case management
- a. Assessment
- b. Planning
- c. Linking and referring
- d. Monitoring
- e. Advocacy
- f. Service coordination
- 2. Ethics in case management
- a. Right to self-determination
- b. Competence
- c. Informed consent
- d. Confidentiality
- i. When to break confidentiality
- ii. Health Insurance Portability and Accountability Act (HIPAA)
- 3. Case management and the ecological theoretical model
- a. Working with clients within the context of their environment
- i. Micro level
- ii. Mezzo level
- iii. Macro level
- b. Advocacy at the micro, mezzo, and macro levels
- c. Strengths-based interventions at all levels
- 4. Cultural competence in case management
- a. Ethical responsibility to become familiar with different cultures
- b. Defining culture, subcultures, and racial and ethnic groups
- c. Individualistic vs. collectivistic cultures
- d. Obstacles to understanding different cultures
- i. Ethnocentrism
- ii. Stereotypes
- iii. Prejudice
- iv. Discrimination
- 5. Attitudes and boundaries
- a. Boundaries
- b. Value conflicts
- c. Dual relationships
- d. Social media
- e. Professional responsibility
- 6. The mental status examination
- 7. Social histories and assessment forms
- a. What is a social history or assessment?
- b. Presenting problem
- c. Background information
- d. Impressions and recommendations
- 8. Treatment plan
- a. Incorporating the social history or assessment
- b. Identifying client strengths
- i. Client participation and collaboration
- c. Individualized plans
- i. Goals
- ii. Objectives
- 9. Diagnostic and Statistical Manual of Mental Disorders (DSM)
- a. Evolution of the DSM
- b. DSM-5
- i. Differences between the DSM-5 and past editions
- ii. Layout of the DSM-5
- 10. Documentation
- a. Importance of documentation
- b. Contact notes
- i. Best practices
- ii. Distinguishing between facts and impressions
- 11. Case termination
- a. Feelings around termination
- b. Documentation
- i. Discharge summary