COM-115 Interpersonal Communication

The course focuses on the development of the interpersonal communication skills necessary for building and maintaining positive relationships. Topics of study include an orientation to interpersonal communication, verbal and non-verbal communication in relationships, managing conflict, as well as cultural and gender considerations. Students will study various theories and practice skill development in order to become more competent communicators. This course carries SUNY General Education Oral Communication credit.

Credits

3

Lecture Contact Hours

3

Lab Contact Hours

0

Other Contact Hours

0

Course Learning Outcomes

1. Describe key interpersonal communication concepts and explain their relationship to developing competence in personal and professional relationships.
2. Apply specific interpersonal communication theories to analyze personal interactions and predict potential outcomes of communication choices.
3. Apply communication strategies that constructively address points of conflict and facilitate understanding across multiple perspectives.
4. Develop personal communication strategies that prioritize the development and improvement of interpersonal communication skills to enhance interpersonal effectiveness.

View Course Outline

COM 115: Interpersonal Communication

Course Description

The course focuses on the development of the interpersonal communication skills necessary for building and maintaining positive relationships. Topics of study include an orientation to interpersonal communication, verbal and non-verbal communication in relationships, managing conflict, as well as cultural and gender considerations. Students will study various theories and practice skill development in order to become more competent communicators. This course carries SUNY General Education Oral Communication credit.

Credit Hours

3

Contact Hours

Lecture	3
Lab	0
Other	0

SUNY General Education Course

• Oral Communication

Course Learning Outcomes

1. Describe key interpersonal communication concepts and explain their relationship to developing competence in personal and professional relationships.
2. Apply specific interpersonal communication theories to analyze personal interactions and predict potential outcomes of communication choices.
3. Apply communication strategies that constructively address points of conflict and facilitate understanding across multiple perspectives.
4. Develop personal communication strategies that prioritize the development and improvement of interpersonal communication skills to enhance interpersonal effectiveness.

Topic Outline

1. Understanding Interpersonal Communication
   1. Communication Process
   2. Social Perceptions
   3. Communicating in Relationships
   4. Verbal Communication
   5. Nonverbal Communication
2. Developing Interpersonal Communication Skills
   1. Conversational Skills
   2. Listening Effectively
   3. Empathic Responsiveness
   4. Self-Disclosure and Feedback
   5. Interpersonal Influence
   6. Managing Conflict
3. Evaluating Interpersonal Communication Transactions
   1. Communicating in Intimate Relationships
   2. Communicating in the Workplace
   3. Communicating Electronically