COM-125 Healthcare Communication

Communication is at the center of providing patient-centered care. Health professionals need to express empathy as they communicate complex and difficult information through a variety of communication modalities. The primary objective of this course is to identify communication skills necessary to be able to communicate effectively within a variety of healthcare contexts. Students will practice research, analysis, and writing in genres used in the field as well as communication episodes that influence health and wellness outcomes. This course is restricted to Nursing Majors only. This course carries SUNY General Education Written Communication/Oral Communication credit.

Credits

3

Cross Listed Courses

ENG-125

Prerequisite

ENG-101

Lecture Contact Hours

3

Lab Contact Hours

0

Other Contact Hours

0

Department

• Visual and Performing Arts

Grading Scheme

• Letter

SUNY Gen Ed Credit

• Yes

Course Learning Outcomes

1. Students will identify the fundamental characteristics and skills of verbal and nonverbal communication needed to be a competent and empathetic communicator.
2. Students will evaluate and synthesize ideas, information, situations, and texts to enhance their ability to differentiate between types of communication: i.e. intrapersonal, interpersonal, public, intercultural, group, and health communication.
3. Students will use recursive composing and research processes in order to create texts for different writing and communication situations.
4. Students will read, research, and compose a variety of texts and speeches by evaluating purpose, audience, genre, and context for different writing and communication situations. Students will further evaluate an oral presentation according to established criteria.

View Course Outline

COM 125: Healthcare Communication

Department

Visual and Performing Arts

Course Description

Communication is at the center of providing patient-centered care. Health professionals need to express empathy as they communicate complex and difficult information through a variety of communication modalities. The primary objective of this course is to identify communication skills necessary to be able to communicate effectively within a variety of healthcare contexts. Students will practice research, analysis, and writing in genres used in the field as well as communication episodes that influence health and wellness outcomes. This course is restricted to Nursing Majors only. This course carries SUNY General Education Written Communication/Oral Communication credit.

Credit Hours

3

Contact Hours

Lecture	3
Lab	0
Other	0

Grading Scheme

Letter

Prerequisites

ENG-101

SUNY General Education Course

• Oral Communication
• Written Communication

Course Learning Outcomes

1. Students will identify the fundamental characteristics and skills of verbal and nonverbal communication needed to be a competent and empathetic communicator.
2. Students will evaluate and synthesize ideas, information, situations, and texts to enhance their ability to differentiate between types of communication: i.e. intrapersonal, interpersonal, public, intercultural, group, and health communication.
3. Students will use recursive composing and research processes in order to create texts for different writing and communication situations.
4. Students will read, research, and compose a variety of texts and speeches by evaluating purpose, audience, genre, and context for different writing and communication situations. Students will further evaluate an oral presentation according to established criteria.

Topic Outline

What are the fundamentals of Health Communication?

Students will self-select a topic area focused in nursing to conduct a semester-long project. Through reading research and classroom presentations, the students will learn how communication skills impact their ability to provide effective healthcare.

1. Communication Contexts
   1. Interpersonal
   2. Group
   3. Intercultural
   4. Public Speaking
2. Basic Communication Skills
   1.  Verbal
   2. Nonverbal
   3. Listening
   4. Empathy
   5. Conflict Management
3. Rhetorical analysis for Reading, Writing, Speaking
   1. Purpose
   2. Audience
   3. Subject
   4. Context
   5. Genre
4. Critical Research-reading Strategies
   1. Evaluating
   2. Summarizing
   3. Annotating
   4. Responding
5. Researched-writing Process
   1. Proposal
   2. Annotated bibliography
   3. Synthesis
   4. Research-based persuasive essay
   5. Re-genre into presentation
6. Joining a Professional Conversation
   1. Posing inquiry questions
   2. Framing a concern
   3. Adding an independent contribution
7. Integrating Sources
   1. Evaluating for relevance
   2. Evaluating for authority
   3. Popular sources
   4. Scholarly sources
   5. Quotation, paraphrase, and summary
   6. APA in-text and end-text citation
8. Self Evaluation
   1. Monitoring effectiveness before, during, after a writing project or communication episode
   2. Examining change in perspective before, during, and after research
   3. Shifting from dependent to inter-dependent communicator and critical thinker