HOS-210 Hospitality Computer Applications

This course will examine the relationship between computers and an industry that was founded on high touch rather than high tech. Students will work with actual hospitality software including a front office module of a Property Management System. The class will also learn to manipulate MS Publisher a design software package, and MS PowerPoint, a presentations software package. In all instances, the student will see how computers can be tools for effective management.

Credits

3

Prerequisite

HOS-101

Lecture Contact Hours

3

Lab Contact Hours

0

Other Contact Hours

0

Department

• Business

Grading Scheme

• Letter

SUNY Gen Ed Credit

• No

Outcomes

1. Utilize a property management system (PMS) to simulate tasks performed in a hotel rooms division setting
2. Process and modify orders utilizing a food and beverage management software package
3. Organize meeting room and space reservations utilizing an event management software package
4. Utilize computer systems to enhance customer relationship management CRM